Change the location of Portal Import/Export packages

Hi,

 

Currently all packages import and export to Portal are stored on C:\ drive by default. It would be good to be able to change this as some of our customer's are not comfortable with having these files on their C: drive where they should be storing this.

 

Thanks

Owen

  • Owen Austin
  • Jul 24 2019
  • Will not implement
Meridian Portal
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  • Admin
    Richard Waaijer commented
    August 12, 2020 15:04

    This has been discussed with Pentagon, not a change request.

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  • Owen Austin commented
    August 22, 2019 15:06

    Hi Chris, Certainly.

     

    When a customer is using Meridian Portal to send documents from Meridian, the documents are placed in a temporary location on the C: drive. I have attached an image to show this location.

     

    One of our customers has complained that the files shouldn't be placed on the C: drive as this drive should be reserved only for the Operating System. This is a normal enough request, but upon logging a support call on how to change where these files are temporarily stored, I received feedback that it is not possible to change this.

     

    I think it would be beneficial if it was configurable.

     

    Let me know if you have any questions.

    Thanks,
    Owen

    ExportLocation.png
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  • Chris Tsangarides commented
    August 15, 2019 03:30

    Thank you for your suggestion.


    Can you help me understand the process you are using and when this default is shown?

    This will help clarify where this default is being used and if there are any options to change it.

    Chris Tsangarides
    Product Manager
    Accruent

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