Application integration license not available warning message shows as blank message box when in remote mode

Application integration license not available warning message shows as blank message box when in remote mode

  • Guest
  • Apr 26 2019
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Meridian Server
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    Rudi Pieters commented
    April 09, 2021 07:45

    Root cause appears to be corruption of a configuration file. This is fixed in Meridian 20120R2, patch for 2019 R2 available.

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  • Chris Tsangarides commented
    May 03, 2019 18:00

    Thank you for the update.  Could you please share with me the Support Case number so that I can point our development team to that information as well?


    Development is currently reviewing your idea. Stay tuned for updates.


    Chris Tsangarides
    Product Manager
    Accruent

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  • Guest commented
    April 26, 2019 15:18

    Yes, we've been through support, the issue is known that in remote mode the warning messages do not work

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  • Chris Tsangarides commented
    April 26, 2019 14:47

    Thank you for your suggestion.

    Sorry to hear that you are experiencing the issue with the license dialog showing no description.

    This seems like an issue that the software is not behaving as intended.  If I understand correctly, the expected result is that it would show a clear description of the license availability, but the actual result is that it shows an empty dialog box.

    To determine the root cause, perhaps Support could be of assistance.

    Chris Tsangarides
    Product Manager
    Accruent

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