Root cause appears to be corruption of a configuration file. This is fixed in Meridian 20120R2, patch for 2019 R2 available.

Thank you for the update.  Could you please share with me the Support Case number so that I can point our development team to that information as well?

Development is currently reviewing your idea. Stay tuned for updates.

Chris Tsangarides
Product Manager
Accruent

Yes, we've been through support, the issue is known that in remote mode the warning messages do not work

Thank you for your suggestion.

Sorry to hear that you are experiencing the issue with the license dialog showing no description.

This seems like an issue that the software is not behaving as intended.  If I understand correctly, the expected result is that it would show a clear description of the license availability, but the actual result is that it shows an empty dialog box.

To determine the root cause, perhaps Support could be of assistance.

Chris Tsangarides
Product Manager
Accruent