Meridian Notifications - SMTP option for a reply parameter

Our customer would like to have the option to add a reply mail for the notifications which are sent by Meridian.

So in the SMTP settings we would like to configure a reply account. Now if the user would respond on a notification which is sent by Meridian they would reply to the account which send the email.

 

In their scenario (and probably more customers) would like to add no-reply@email.com

  • Ronald Kock
  • May 16 2019
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  • Chris Tsangarides commented
    June 04, 2019 19:09

    Thank you again for your suggestion.

    The SMTP settings in the Meridian Administrator are intended to identify the email account that will be sending the emails.

    That email account will need to be created in the email server, like MS Exchange. Within the account settings of the email server, you will find settings for configuring the “Reply To” email, if you want that to be different than the email used to log in & send emails.

    Chris Tsangarides
    Product Manager
    Accruent

  • Chris Tsangarides commented
    May 17, 2019 12:42

    Thank you for your suggestion.
    Development is currently reviewing your idea. Stay tuned for updates.


    Chris Tsangarides
    Product Manager
    Accruent