It would be extremely useful if BlueCielo would be more open with issues raised and the resolution of those issues.
Sharing the knowledge with the partners allows us to do our jobs better and waste less time troubleshooting bugs that have already been raised and resolved by someone else.
The KB could be utilised to pass on this information. It could also be used for sharing useful tips, tricks, FAQ, etc. etc. on various product releases, especially for information that hasn't made it into the official documentation.