Hi,
The customer finds it strange in case a Folder is selected in the PowerWeb you can select Edit --> Download document from the ribbon / context menu.
In case a document is selected this is good in it's context, however for a folder this does not really make sense.
Can the name of the function be changed in case the user selected a Folder? Perhaps to "Download documents from this folder" instead of "Download document"?
Regards
Ronald
To be honest, the entire Edit menu in this form should be changed. It's all document based, while you are starting it from a Folder.