I propose reinstating a dedicated Troubleshooting section on help.meridian360.com, similar to what previously existed. This section would consolidate common issues, known errors, configuration pitfalls, and step-by-step resolution guidance for Meridian Server components.
This would benefit customers, partners, and support teams by:
Reducing support tickets for well-known or repeat issues
Giving users faster self-service access to resolution steps
Providing a single, authoritative reference for troubleshooting scenarios across modules (PowerWeb, rendering, imports, integrations, etc.)
The section could be organized by product area and error type, include screenshots and examples, and link directly to related knowledge articles or DevOps issues where applicable.