Hide Word Icon and Extension in Meridian Explorer

Meridian Explorer is used to search, retrieve, view and download PDF Renditions only. The Meridian Explorer user interface shows a Word icon and Word.docx extension in the user interface, whilst there is no native file available. This is confusing for the Meridian Explorer user

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  • Coen Vromans
  • May 14 2019
  • Will not implement
Meridian Cloud
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  • Admin
    Arjen Bos commented
    November 12, 2019 14:43

    Yes, we will gather more user input on this item

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  • Chris Tsangarides commented
    June 27, 2019 19:14

    Thanks for the clarification.

    From the user's perpective, if they see a PDF icon, then their expectation is that the downloaded file will be a PDF document.

    Chris Tsangarides
    Product Manager
    Accruent

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  • Coen Vromans commented
    June 26, 2019 06:48

    The problem is that the users expect a MS Word document when they see a MS Word icon, but when they download or view the document it turns out to be a rendered PDF document.

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  • Chris Tsangarides commented
    June 25, 2019 21:45

    Thank you again for your suggestion.

    Can you share with us which customers are asking for this functionality?

    The icon that displays the native authoring application may have value for users, to set expectations of what kind of file this is, for example an MS-Word procedure or report as opposed to a CAD diagram.

    Chris Tsangarides
    Product Manager
    Accruent

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  • Chris Tsangarides commented
    May 23, 2019 21:08

    Thank you for your suggestion.


    Development is currently reviewing your idea. Stay tuned for updates.


    Chris Tsangarides
    Product Manager
    Accruent

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