to simplify and accelerate access to site specific support team
create a button in the menu bar (right side, next to Accruent support button), configurable as chat or e-mail
I agree with Jonas, but it's tagged as already exists. How do we activate this?
Hi Coen, we want to add our own support mailing adress. We have more than 500 user. If they get a problem or cant find documents, they could mail us easily with this way.
Customer Support is managed a Accruent level. You can find the support button on https://www.accruent.com/services-support/customer-support. you can also send an e-mail directly to support@accruent.com if you don't have a direct support account
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I agree with Jonas, but it's tagged as already exists. How do we activate this?
Hi Coen, we want to add our own support mailing adress. We have more than 500 user. If they get a problem or cant find documents, they could mail us easily with this way.
Customer Support is managed a Accruent level. You can find the support button on https://www.accruent.com/services-support/customer-support. you can also send an e-mail directly to support@accruent.com if you don't have a direct support account