Replace content shouldn't ask to unlock document when document is under edition locally.
This is related SR-6672.
Created by Juliano Correa on Behalf of Daniel Hunziker
Change Description
Customer reports that, when you start a workflow (Start Change), the document is locked locally, by this way, if you need to replace the content of a document, you need to unlock the document first.
They request that this shouldn't be necessary, to avoid additional clicks.
Steps to reproduce
1 - Start a Workflow
2 - Drag and drop a new content to this document
3 - You will receive a message related to document locked, this is not OK.
4 - To be able to replace the content, you need to unlock the file first
Expected result
Content should be replaced when you start the WF without need to unlock before replacing
Actual Result
You need to unlock the document which is locked on your own workstation.
Created by Juliano Correa on Behalf of Daniel Hunziker
Change Description
Customer reports that, when you start a workflow (Start Change), the document is locked locally, by this way, if you need to replace the content of a document, you need to unlock the document first.
They request that this shouldn't be necessary, to avoid additional clicks.
Steps to reproduce
1 - Start a Workflow
2 - Drag and drop a new content to this document
3 - You will receive a message related to document locked, this is not OK.
4 - To be able to replace the content, you need to unlock the file first
Expected result
Content should be replaced when you start the WF without need to unlock before replacing
Actual Result
You need to unlock the document which is locked on your own workstation.
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Daniel Hunziker
- Mar 19 2019
- Future consideration
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Related ideas
I agree with this idea. In case a document is locked on your own name/workstation this should not be blocking.
2019R2: The command Replace Document is hidden in case you try to find it under Edit. However when you try to replace content using drag and drop it is visible but not working.
How can we explain this to the customers?
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Legacy ID: MER-I-169
Idea created at: 2018-Oct-19
Referenced customer:
COMMENTS:
stefan@vectoreyes.nl Nov 14, 2018 Please make this change, we have the same situation and wish Stefan Bronsgeest Vector Eyes
Suzanne van den Berg Nov 16, 2018 We are also experiencing this issue. Our document controllers use replace content so often, the issue is preventing us from using the web client. Please fix it. Suzanne van den Berg Van Oord
tom.van.koeveringe@vectoreyes.nl Jan 23, 2019 Why there is no comments from accruent on this item!!
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